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Refund policy

Since underwear is a very personal garment, all sales are final. 

If there is an issue with your order due to a defective item or incorrect shipment, please contact us so that we can resolve it.

Please include your packing slip on the inside of the box and ship to the return address printed on the box:

Get Briefed

570 Alden Road #5

Markham, ON L3R 8N5

Canada


Once you ship the order, kindly email us at getbriefedca@gmail.com the tracking number along with the items you've returned and the order number, so we can make sure you receive the correct credit.

Please note that any items purchased within a clearance sale are final. No returns, refunds, or exchanges of clearance sale items are allowed.